Reprise de meubles usagés
Last updated: June 8, 2026
1. Principle
In accordance with the regulations applicable to furniture items, take-back solutions may be offered when the customer purchases furniture or an equivalent product.
Where the take-back obligation applies, the customer may benefit from a free take-back of an equivalent used product, under the conditions provided for by the regulations.
2. 1-for-1 Take-back
1-for-1 take-back consists of taking back an equivalent used product when purchasing a new or equivalent product.
Examples:
- purchase of a table: possible take-back of an equivalent table;
- purchase of a chair: possible take-back of an equivalent chair;
- purchase of furniture: possible take-back of equivalent furniture.
The take-back is limited to the quantity and nature of the products purchased.
3. Take-back Request
The customer wishing to request a take-back must contact customer service before shipment or delivery:
info@deco-bien-hetre.com
The request must specify:
- the order number;
- the product purchased;
- the used product to be taken back;
- its approximate dimensions;
- its general condition;
- the collection address;
- any access constraints.
4. Practical Conditions
The used product must be:
- emptied of all content;
- disassembled when necessary;
- accessible at the agreed take-back point;
- 등기우편으로 발송되었습니다.
Take-back may be refused or postponed if the product presents a clear risk to safety, hygiene, or health, or if access conditions do not allow for collection under normal circumstances.
5. Cost
When the regulatory 1-for-1 take-back is applicable, it is free for the customer.
6. Other Solutions
The customer may also inquire with their waste disposal center, a collection point, a local association, a reuse network, or a competent municipal service.
7. EPR Information
When the Seller is subject to extended producer responsibility obligations, the applicable information is communicated on the website, in product sheets, or in associated documents.
No fictitious or incomplete EPR identifier should be published.
8. Contact
For any questions regarding take-back:
DECO ET BIEN HETRE
Email: info@deco-bien-hetre.com
Phone: +33 5 34 39 14 77