Product safety
Last updated: June 8, 2026
1. Safety Commitment
DECO ET BIEN HETRE ensures that products are presented with useful information for their use, handling, fitting, installation, or maintenance.
The customer must carefully read the product description, instructions, usage precautions, and any assembly or installation indications.
2. Information provided in product sheets
Where applicable, product sheets may include:
- product identification;
- dimensions;
- materials;
- weight;
- intended use;
- installation instructions;
- handling precautions;
- safety instructions;
- maximum load;
- need for fixation;
- indoor or outdoor use;
- the manufacturer, importer, or responsible party in the European Union where required.
3. Installation and fixation
Certain furniture, basins, light fixtures, or objects may require appropriate installation, fixation, a stable support, or technical intervention.
The customer must follow the provided instructions and ensure that the installation is compatible with the intended use.
Incorrect installation can compromise the safety, stability, or durability of the product.
4. Heavy or fragile products
Heavy, fragile, mineral, or artisanal pieces must be handled with care.
The customer must not use a product that is damaged, cracked, unstable, improperly placed, or presents an apparent risk.
5. Children and animals
Furniture and objects must be used with caution in the presence of children or animals.
It is important to prevent a child from climbing, leaning, pulling, or using furniture or an object inappropriately.
6. Damaged product
If a product appears damaged or dangerous, the customer must discontinue its use and contact:
7. Recalls and alerts
In case of a recall, safety alert, or important information, the Seller may inform customers by email or by notice published on the website.
8. Product safety contact
DECO ET BIEN HETRE
Email: info@deco-bien-hetre.com
Phone: +33 5 34 39 14 77